Course Consultant - English Language Programs (Ysh. Group)

Join English 1, a leading language education provider under the Ysh. Group, as a Course Consultant in Jakarta Raya. In this dynamic role, you will serve as the first point of contact for prospective students, guiding them through our diverse English language programs. With a strong focus on student success, we offer a wide range of courses tailored to different age groups and proficiency levels, from beginners to advanced learners.

As a Course Consultant, you will be responsible for managing the entire student enrollment process, from initial inquiries to course placement and beyond. You will work closely with our team of educators and administrative staff to ensure a seamless experience for our students. Additionally, you will play a crucial role in promoting our programs through various marketing channels, helping us attract and retain students in Jakarta Raya.

📋 Tanggung Jawab Pekerjaan

• Manage the student enrollment process, including initial inquiries, course placement, and follow-ups.
• Provide personalized advice and recommendations to prospective students based on their language learning goals and needs.
• Assist in the development and implementation of marketing strategies to promote our English language programs.
• Collaborate with the admissions team to ensure a smooth and efficient enrollment process.
• Maintain accurate and up-to-date records of student information and enrollment data.
• Provide excellent customer service and support to students and parents throughout their learning journey.
• Participate in team meetings and contribute to the continuous improvement of our enrollment and marketing processes.
• Stay informed about industry trends and best practices in language education to enhance our programs and services.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Education, English Language, or a related field.
• Minimum of 2 years of experience in language education, customer service, or a related field.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Familiarity with CRM software, such as Salesforce or HubSpot.
• Proficient in English, both written and spoken.
• Ability to work well under pressure and meet tight deadlines.
• Passion for language education and a commitment to student success.

🛠️ Keahlian

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